Workplace Civility

User Friendly Principles

Sometimes actions or words can have a negative impact on those around us. They may cause offense or emotional responses. 

So what can we do when this happens?

San Francisco State University is dedicated to cultivating a respectful, inclusive, and professional campus environment. Offensive or concerning conduct (OCC) threatens student success, employee well-being, and the integrity of our academic mission. Addressing OCC is a shared institutional responsibility and essential to fostering equity, inclusion, and accountability.

While we uphold the principles of free speech, expression, and academic freedom, we also recognize that these rights can have real impacts on members of our community. Creating a safe and supportive environment requires the active involvement of students, staff, faculty, and administrators alike.

Through open dialogue, education, support services, and clear reporting pathways, we work collectively to reduce OCC and reinforce a culture of care and respect. Resources are available for anyone experiencing or witnessing unprofessional conduct, microaggressions, intolerance, or disruptive behavior. In all that we do, we strive to embody the SFSU User Friendly Principles.

We understand that reporting can be difficult or unclear, so this Community Expectations page is designed to make the process straightforward, secure, and supportive. Our goal is to ensure every concern is heard, documented, and addressed—contributing to a safer, more respectful campus for all.

Am I in the right place?

If you believe you have experienced any of the below examples of conduct that may be considered OCC, you are in the right place to report your concerns.