These charts are designed to assist in identifying roles and responsibilities to more effectively manage compliance trainings.
|
RACI Role |
Definition |
Number to Assign |
|---|---|---|
|
(R) Responsible |
Does the work |
At Least 1 |
|
(A) Accountable |
Delegates work and is the last one to review |
Limit to 1 |
|
(C) Consulted |
Provides input based on how it will impact their area / department |
No max or minimum |
|
( I ) Informed |
Needs to be kept in the loop |
No max or minimum |
|
Item |
ITS |
HR |
Content Owners |
Chancellor’s Office |
|---|---|---|---|---|
|
Loading Courses |
|
I |
R, A |
C |
|
Building Curriculums |
|
I |
R, A |
C |
|
Curriculum Audience Assignment |
|
I |
R, A |
C |
|
Follow Up on Training |
|
I |
R, A |
|
|
Generate Training Progress Reports |
|
|
R, A |
C |
|
Grant Campus Admin Access |
|
R, A |
|
|
|
Provide Campus Admins with Resources |
|
R, A |
I |
R |
|
Domain Admin General Training |
|
|
|
R, A |
|
Login Provisioning |
R |
R, A |
|
R |
|
Login Deprovisioning |
R |
R, A |
|
R |
Responsibilities of Content Owners:
- Monitor completion rates for the compliance courses you oversee.
- Know the frequency at which your assigned audience is required/recommended to complete your compliance courses (e.g., annually, within the first 6 months, etc.).
- Review and make final decisions on waiver requests for compliance courses you oversee.
- Waiving courses – our recommendation
- Employees who provide evidence of completion of a compliance course from another CSU campus may be granted a waiver. Evidence from any other campus or institution would not be considered, as there is no way to verify the content.
- You must clearly cite your reasoning for granting each waiver on CSU Learn to ensure accurate record-keeping and audit trail.
- Waiving courses – our recommendation
- Collaborate with the Chancellor’s Office (CO) Learning & Development (L&D) Unit in addressing feedback related to your specific training.
- Recommend attending SumTotal Platform deep-dives hosted by the CO. During these meeting, the CO provide compliance course updates and it is your responsibility to be aware of those updates.
- Recommend attending the Chancellor’s Office (CO) Learning & Development (L&D) office-hours at your convenience as needed.
- Be well-versed in frequently asked questions related to errors that end-users may experience with your specific compliance courses.
- Example: the EHS IIPP training requires users to download 2 PowerPoints and pass a quiz.
- Example: The Discrimination & Harassment Prevention training requires users to download a PDF while keeping both the progress window and the training window open.