CS / HR / CFS Production Downtime (2/2/2018)

Friday, February 02, 2018

 

Start Time:   12:00 AM, Saturday, February 3, 2018

End Time:     8:00 AM, Monday, February 5, 2018

 

Overview:

CSU campuses are moving to the Santa Clara Silicon Valley Equinix Data Center as they transform the CMS infrastructure to a Hybrid-Cloud environment. The move supports the establishment of a large, low-cost data exchange and data mart between the Chancellor's Office and all the campuses while using the public cloud.

What can you expect:

  • The Production instance of PeopleSoft will be unavailable as of February 3rd starting at midnight through the next day, February 4th, at noon.
  • This downtime will be for ALL production CMS/CFS services impacting HR, Student, and Finance systems as well as the System-wide Finance Data Warehouse.

 

Impact to Services: 

All PeopleSoft-based services (i.e. Human Resources, Campus Solutions,
Common Financial System - CFS) will be unavailable due to relocation of services
from Unisys data center in Salt Lake City to a new Equinix data center in
Santa Clara.

Systems will be made available as soon as work is complete; the uptime
determined by complexity of required work.

***** PLEASE NOTE YOU WILL BE UNABLE TO ACCESS HUMAN RESOURCES,
***** CAMPUS SOLUTIONS, OR COMMON FINANCIAL SYSTEM (CFS)

 

 Customer Action(s) Required: None

 

Support:
If you experience issues or have questions, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.